Last updated: December 15, 2025

Privacy Policy

Chat Walrus LLC (“ChatWalrus,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes how we collect, use, retain, and disclose personal data when you visit our website, communicate with us, or otherwise interact with our services that link to this Privacy Policy (the “Services”).

This Privacy Policy applies only to information we collect:
• Through the Services.
• In communications between you and the Services, including email and other electronic messages.

This Privacy Policy does not apply to information collected by:
• Us offline; or
• Any third party, including through platforms used to deliver ChatWalrus programs such as Thinkific and Slack. These third parties operate under their own privacy policies and terms.

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, you must not use the Services.

Children’s and Minors’ Data
Our Services are intended for adults 18 years of age or older. We do not knowingly collect personal data from individuals under 18.

Personal Data We Collect
ChatWalrus is a business-to-business (B2B) AI training provider. We collect limited personal data necessary to facilitate access to our training programs. The categories of personal data we collect include:

1. Business Contact Information:

  • Name
  • Work email address
  • Department

This information is typically provided by an employer to enable onboarding into the ChatWalrus training content hosted on Thinkific.

2. Device and Technical Information

When you browse our website, we may collect:

  • IP address
  • Browser type and settings
  • Operating system
  • Device information
  • Basic usage data

We do not track users across third-party websites and do not use behavioral profiling.

3. Aggregate or Statistical Information

We may create non-personal aggregate data for analytics and reporting. Aggregate data does not identify individuals.

ChatWalrus does NOT collect:

  • Payment card data (payments are handled by business customers)
  • Sensitive personal data
  • Biometric identifiers
  • Precise geolocation
  • Personal content created within Thinkific or Slack
  • AI conversation data

How We Collect Personal Data

1. Information Provided by Employers

Employers submit employee rosters to enable access to ChatWalrus training programs through Thinkific.

2. Information You Provide Directly

You may provide personal data when contacting us or participating in live sessions.

3. Information Collected Automatically

We may use cookies or similar technologies for basic functionality, analytics, and security.

4. Information Collected by Third Parties

Thinkific and Slack collect data under their own terms. ChatWalrus does not control their data practices.

How We Use Personal Data

We use personal data to:

  • Provide access to training programs through Thinkific
  • Grant access to the ChatWalrus Slack community
  • Deliver weekly live training sessions
  • Communicate service updates or support information
  • Improve and support the Services
  • Fulfill contractual obligations with business customers

We do not sell personal data and do not use personal data for advertising or profiling.

Disclosure of Personal Data

We may disclose personal data:

  • To service providers, including Thinkific and Slack
  • To comply with legal obligations
  • To protect rights, safety, and property
  • In connection with a business transaction such as a merger or acquisition

Your Rights and Choices

Depending on your state of residence, you may have rights including access, correction, and deletion. Contact us at accounts@chatwalrus.com to submit a request.

Data Security

We use commercially reasonable safeguards to protect personal data. However, no system is entirely secure.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as legally required.

Changes to this Privacy Policy

We may update this Privacy Policy. The date of the latest update appears at the top of the page.

Contact Information

For questions or privacy requests, contact:accounts@chatwalrus.com

ChatWalrus is an Al training and consulting platform designed to help retail, e-commerce, consumer packaged goods (CPG), and food and beverage (F&B) brands effectively integrate artificial intelligence, particularly tools like ChatGPT, into their business operations.
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